Privacy Policy

Effective date: October 6, 2026

This Privacy Policy explains how REAL ESTATE MARKETPLACE LLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses personal information in connection with housefastcashoffer.com, inquiries about real estate, and related communications. The website uses the name House Fast Cash Offer. Our Twilio messaging Brand is BUY SELL HOUSE. These names refer to the Company’s activities covered by this notice.

1. Information we collect and its sources

Contact information: names, telephone numbers, email addresses, and mailing addresses that you provide through forms, email, telephone calls, or other communications.
Property information: property addresses, ownership details, size, bedrooms, bathrooms, occupancy, condition, repairs, photographs you supply, asking prices, timing, and other information relevant to evaluating a potential purchase.
Communications: messages, call details, recordings and transcripts where permitted, conversation summaries, callback requests, offers discussed, and communication preferences.
Website and technical information: IP addresses, browser and device information, pages visited, referral sources, and cookie or similar technology identifiers.
Consent and operational records: enrollment and opt-out records, delivery statuses, and security or troubleshooting records.

We obtain information directly from you, from publicly available property and ownership records, from property-data services, and from referral or lead providers. Information from a referral provider does not by itself establish your consent to receive automated calls or text messages from us.

You may choose to tell us about mortgages, liens, or personal circumstances relevant to your property. Please do not submit Social Security numbers, payment-card details, passwords, or unrelated sensitive information through general website forms or to a voice assistant.

2. How we use information

We use information to respond to inquiries; identify and evaluate properties; prepare and discuss potential purchase offers; coordinate calls, appointments, requested follow-ups, and transactions; maintain customer records; improve service quality; protect our systems; and meet applicable recordkeeping and legal obligations.

Property estimates and conversation summaries may be generated with automated tools. They can contain errors and are not an appraisal, a binding purchase agreement, or a guarantee that we will buy a property. You can ask to speak with a Company representative and request correction of inaccurate information.

3. Telephone calls, voice assistants, and recordings

Our communications may involve AI-powered voice assistants. Calls may be recorded or transcribed for customer service, quality review, follow-up, and transaction documentation where permitted by law. Where notice or consent is required, it must be provided or obtained for that communication. This Privacy Policy does not replace required call-specific notice or consent.

Call information may be reviewed by authorized Company personnel and service providers supporting those purposes. You may ask the representative to stop contacting you or contact us using the details below. Merely browsing the website or submitting a property inquiry does not constitute consent to marketing text messages or artificial-voice marketing calls.

4. Text messages and mobile information

Our BUY SELL HOUSE staff call-transfer notification program is for authorized Company representatives who separately choose to enroll. When enabled, it sends a notification when a seller’s call begins transferring to an enrolled representative. A notification may include the seller’s name, callback telephone number, property address, and a link to the relevant customer record. This staff program is not a homeowner marketing-text program.

Message frequency varies with the number of calls transferred to the enrolled representative. Message and data rates may apply. Recipients may reply STOP to opt out or HELP for help, or contact davyd@buysellhouse.com or (619) 748-8820. Text-message enrollment is voluntary and is not a condition of purchasing or receiving services.

We do not sell, rent, or share mobile telephone numbers, text-message opt-in data, or consent with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are excluded from all other sharing categories in this Policy. Such information is disclosed only to service providers that need it to deliver and administer our messages, or where disclosure is required by law. Those providers may not use it for their own marketing.

Publishing this Policy does not enroll anyone in text messages. Any future homeowner text-message program requires its own accurate disclosures and appropriate consent before sending.

5. When we disclose information

We disclose information as needed to authorized Company representatives and providers that support website hosting, communications, CRM records, property-data retrieval, AI-assisted conversations, secure storage, and technical support. Depending on the service, these providers include Carrot, Twilio, Vapi, OpenAI, Cloudflare, Neon, and Apify. Access is intended to be limited to the information needed for the relevant function.

We may disclose transaction-related information to title or escrow companies and professional advisers as needed to evaluate or complete a transaction you request. We may also disclose information to comply with legal requirements, protect people or systems, resolve disputes, or in connection with a business transfer, subject to applicable safeguards and notice requirements. The mobile-information restrictions in Section 4 continue to apply.

6. Cookies, analytics, and advertising technologies

The website and third-party providers may use cookies, pixels, and similar technologies for site operation, analytics, and advertising measurement or remarketing. Providers such as Google and Meta may collect device identifiers and information about visits and activity over time and across websites. Depending on the technology and applicable law, this activity may constitute sharing for cross-context behavioral advertising.

You can manage cookies through your browser and advertising preferences through the relevant provider. Blocking cookies may affect some website functions. You may also contact us to request information about available privacy choices or to opt out of sharing or targeted advertising where applicable. Disabling cookies does not cancel an existing SMS enrollment; use STOP or contact us for that.

Our website does not currently automatically respond to legacy browser “Do Not Track” signals. To ask about tracking or exercise an applicable opt-out right, contact us using the details below. Your rights under applicable privacy laws are not limited by this statement.

7. Retention and security

We retain information for the period reasonably needed for the purposes described in this Policy, considering the status of your inquiry or transaction, consent and opt-out recordkeeping, legal obligations, security, and dispute resolution. Different categories may have different retention periods. We may retain limited suppression records to avoid contacting you again after an opt-out, and backup copies may remain until their normal retention cycle ends.

We use reasonable administrative and technical safeguards, including access controls for customer records. No website, transmission, or storage system can be guaranteed completely secure. Service providers may process or store information in the United States and other countries.

8. Your choices and privacy requests

You may contact us to request access to, correction of, or deletion of your information, or to change communication preferences. Depending on your jurisdiction and whether a particular privacy law applies, you may also have rights to a portable copy, to opt out of sale or sharing or targeted advertising, to limit certain uses of sensitive information, or to appeal a decision on a request. We will handle applicable requests as required by law and will not discriminate against you for exercising applicable privacy rights.

Send requests to davyd@buysellhouse.com or call (619) 748-8820. Include enough information for us to locate your record, but do not send identity documents or sensitive information unless specifically requested through an appropriate channel. We may need to verify your identity or an authorized agent’s authority before fulfilling a request. Some records may be retained where an applicable exception allows or requires it.

9. Children and other websites

Our real-estate services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can investigate and take appropriate action. Other websites linked from our site have their own policies, which you should review.

10. Updates and contact details

We will post updates on this page and change the effective date. Where required, we will provide additional notice of material changes. New uses requiring consent will not be authorized solely by changing this Policy.

REAL ESTATE MARKETPLACE LLC
House Fast Cash Offer / BUY SELL HOUSE
4730 S FORT APACHE RD
LAS VEGAS, NV 89147
Email: davyd@buysellhouse.com
Telephone: (619) 748-8820
Website: www.housefastcashoffer.com